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Welcome

Page history last edited by James Robinson 2 months, 2 weeks ago

Welcome to EZBorrow's Wiki

 

This is work space is intended to allow PALCI libraries to look up policies at partner institutions and share information.

 

 

MOST RECENT SERVICE ALERTS: 

Link to older EZBorrow Service Alerts

 

 

ReShare Went Live on Thursday, August 12th!

 

Visit the ReShare Implementation and Training Guide for EZBorrow Libraries

 

  

 

EZBorrow Support

 

We aim to respond to your questions as quickly as possible. The EZBpractitioners@palci.org email list is a great way for the PALCI community to share expertise and help solve problems. 

 

When you're looking for ReShare documentation:

Review

When you see a problem, have a question, or need to report an issue: 

 
  1. Check our ReShare Issues Trello board to see if it is a known issue.
  2. *Email support@palci.org -- *Note this is a change from our usual practice (typically we ask you to email the EZB list first). This change is meant to help improve the flow of accurate information given that the system is changing quickly as we just launched ReShare. 
  3. Send an email to the EZBpractitioners@palci.org email list if the issue is something you want to alert others to. We encourage PALCI EZB practitioners to talk to each other on this list as this will often help solve problems more quickly! PALCI staff also monitor this list.
  4. PALCI staff will reproduce and triage any issue.
  5. If necessary PALCI Staff issue a ticket with Index Data, EZBorrow's hosted service provider.
  6. Any bugs/known issues will be logged and tracked in our ReShare Issues board  
  7. Index Data will review/fix and communicate with PALCI Staff, who will, in turn, get back to the EZB Practitioners and/or the individuals with the issue.
 

When you have a local configuration issue or question that does not impact other EZB staff...

 

Example: You need someone on your staff added to the EZBpractitioners email list or to ConsortiaManager.

Please message PALCI directly at support@palci.org. 

If your library needs to suspend EZBorrow Borrowing / Lending for an extended period of time... 

 

Please message PALCI directly at support@palci.org
If you're looking for EZBorrow logos: 

Visit the EZBorrow Logos Folder and please review the PALCI Brand Guide included there.

 

Tools for EZB Request Reconciliation
COVID-19 Response Tools

 

 

 


Please add information about your institution to help your colleagues. Look at University of Pennsylvania for a template.

 

 

Allegheny College

Bloomsburg University

Bryn Mawr College

Cairn University

California University

Carlow University

Carnegie Mellon University

Chatham University

Clarion University

Dickinson College

Drexel University

Duquesne University

East Stroudsburg University

Eastern University

Edinboro University

Franklin and Marshall College

Gettysburg College

Haverford College

Indiana University of Pennsylvania

La Roche University

La Salle University

Lehigh University

Lock Haven University

Lycoming College

Mansfield University

Marshall University

Marywood University

Millersville University

Misericordia University

Moravian College

New York University

The New School

Pennsylvania State University

Philadelphia College of Osteopathic Medicine (PCOM)

Philadelphia Museum of Art

Point Park University

Robert Morris University

Rowan University

Rutgers University

Saint Joseph's University

Seton Hall University

Slippery Rock University

State Library of Pennsylvania

Susquehanna University

Swarthmore College

Temple University

Thomas Jefferson University

University of Pennsylvania

University of Pittsburgh

University of Scranton

University of the Sciences in Philadelphia

Villanova University

Washington & Jefferson College

West Chester University

West Virginia University

York College

 

 

FY2021 EZBorrow Request Data (July-June)

FY2020 EZBorrow Request Data

EZBorrow Advisory Council

Documentation and ideas

Web Services Documentation

Outage Log

Old Statistics

Old Staff Portal Functionality Missing in New Staff Portal

 

Link to Hold Shelf Policies discussion: https://fccdl.in/okwOAXUNH

 

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