New York University
Our library is open and we can accept returns. E-ZBorrow borrowing and lending operations have resumed.
OCLC Symbol: ZYU
EZBorrow is managed out of the Bobst Library Resource Sharing & Delivery Services office.
WorldCat Registry ID: 1976
IDS Number: 370
Shipping address:
Bobst Library - ILL
70 Washington Square South
Lower Level 2, room 33 (LL2-33)
New York, NY 10012
Phone number:
212-998-2511
Contacts:
General EZBorrow: lib-ill@nyu.edu
Circulation notices: lib-ezborrow-notices@nyu.edu (We get a lot of email - please send automated system notices here if you can!)
Staff contacts for various EZB issues:
Primary Contact: lib-ill@nyu.edu
We manage our email as a team; please contact us here first with regular request issues (status checks, stacks search requests, volume questions, etc.).
Chantal Brock, RSDS Supervisor: cb5238@nyu.edu
Contact Chantal with questions about policy, loan/return/shipping issues, invoices and billing questions, or with regular request issues if you have not received an answer from lib-ill within 48 hours.
Christopher Crowe, CCS Financial Coordinator: ctc1@nyu.edu
Contact Chris directly with questions and issues about i-Buy, NYU's procurement system. For all other billing questions, please reach out to Chantal first.
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Online catalog:
http://library.nyu.edu/
ILS/Discovery:
ALEPH/Primo
Reciprocal ILL Status
We will not charge lending fees through OCLC to any of our PALCI partners.
Lost Item & Billing Policies:
Lending
- We will accept *hardcover* replacement copies in new or like new condition, same edition. Please contact us at lib-ill@nyu.edu before obtaining/sending a replacement.
- Lost items result in a $125 lost item fee. Payment by check or credit card; please make all checks payable to New York University. Send invoice requests to lib-ill@nyu.edu.
- Billing amount for damaged material will vary, up to lost item cost. To request a damage assessment please send the material back to Chantal's attention, or send photos of the damage via email.
Borrowing
- We can pay by check*, electronic transfer*, or credit card. We can also purchase replacements.
- *Please note that all check and electronic payments require on-boarding into NYU's procurement system, i-Buy. If your library can accept credit card payments or replacements, that is strongly encouraged for speedy payment and resolution. Please reach out to Christopher Crowe and Chantal Brock with questions or problems with our payment process.
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